Shipping
Thank you for shopping with NOVAGLOW.
We aim to process and ship every order as carefully and efficiently as possible. Please review the information below for general shipping details.
Processing Time
Orders are typically processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates
We offer free shipping on orders over $49.
For orders under $49, a flat shipping fee of $6.50 will be charged at checkout.
Shipping Method
Most packages are shipped via USPS Ground.
PO Box, Alaska, and Hawaii
We are able to ship to PO Box addresses when orders are delivered through USPS.
We also ship to Alaska and Hawaii.
Please note that delivery times to PO Box addresses, Alaska, and Hawaii may be longer than standard domestic delivery times.
Delivery Time
Once shipped, most orders are typically delivered within 3–7 business days, depending on the destination and carrier conditions.
Please note that delivery times may vary during holidays, promotional periods, weather disruptions, or due to carrier delays.
Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow a short time for tracking updates to appear after the shipping label has been created.
Shipping Address
Please make sure your shipping address is entered correctly before placing your order.
NOVAGLOW is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.
Delays
While we do our best to ship on time, unexpected carrier delays may occur and are outside of our control.
Contact
If you have any questions about shipping or your order, please contact us at: