Privacy Policy

This Privacy Policy describes how NOVAGLOW (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.


Personal Information We Collect

When you visit our site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

As you browse the site, we may also collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the site.

When you make or attempt to make a purchase, we may collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.


How We Use Your Personal Information

We use the information we collect to:

  • process and fulfill your orders
  • communicate with you
  • provide customer support
  • screen orders for potential risk or fraud
  • improve our website, products, and services
  • send you updates, promotions, or marketing communications if you have chosen to receive them

Sharing Your Personal Information

We may share your personal information with service providers who help us operate our business and fulfill services on our behalf, such as payment processing, shipping, analytics, and email communications.

We may also share your information when required to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.


Cookies and Similar Technologies

We use cookies and similar technologies to help our website function, improve your browsing experience, understand how visitors use our site, and support marketing and analytics.

You can usually manage cookies through your browser settings. Please note that disabling certain cookies may affect how the site functions.


Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of certain targeted advertising services through the settings and tools provided by the relevant advertising platforms.


Data Retention

When you place an order through our site, we will retain your order information for our records unless and until you ask us to delete it, unless we are required to keep it for legal, tax, or business purposes.


Your Rights

Depending on where you live, you may have the right to access, correct, update, or delete certain personal information we hold about you.

If you would like to make a privacy-related request, please contact us using the contact information below.


Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies separately.


Children’s Privacy

Our site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Any updates will be posted on this page.


Contact

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:

support@novaglowusa.com